BAD SERVICE!

I Opened a savings account in 2018. I paid in money to keep my account open, always check if there is enough money in still. Today I tried to phone First National Bank Brackenfell ***. The computer answered and asked for my ID number. which I put in twice, but without any luck! It does match their system, hahahhaaa! If you are not on their system you cannot speak to anyone! I tried to send a complain to solve the problem........ guess what my cell number is wrong. I tried everything but my cell number was wrong. So happy for them no one can receive my complain. I will discourage everyone to open a bank account at FNB. !!! I will close my bank account asap as well. Capitec is a much better bank, at least when I phoned them, I could speak to a consultant without a ID number!!!!