1 reviews | Active since Oct 2015
bad service delivery and customer
so i app**** for a card and it was approved. I received an sms on the 1st of sept 2017 that my card will be delivered to me on Monday 3rd Sept 2017 til date my card has not yet been delivered. i have called FNB over a thousand times and they keep on making commitments and promises that cant keep, they even ignoring my emails and have gone silent.. I am so disappointed in FNB, failure to deliver or even take a client seriously shame on you. you have bad customer service and you need to up your standards and take business and people seriously. I am disgusted by u en eks net Furious!!!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)