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rushkah I

1 reviews | Active since Aug 2018

13 Aug 2018, 14:45

bad service delivery

Hi on the 9th August I was smsed to say my credit card has just been personalised ... please expect further notification from us within 48 hours regarding its arrival... still no feedback , even called FNB Vangate mall they saying nothing has been delivered...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2018, 15:04
Official

Good Day Rushkah isaacs ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***