CW
Curt W

1 reviews | Active since Feb 2018

13 Mar 2018, 09:03

Bad service delivery.

I contacted a legal advisor more than 2 weeks ago by the name of Deon.He requested I send him all relevant docs in my possession to support my allegations of child abuse and neglect.I did as requested and have never ever heard from Law on Call ever since.I even sent a follow up mail on Friday 09/03/2018 requesting feedback,but ziltch,nada,nothing from them.Is this the service we as paying customers are getting from an institution that is supposed to assist its clients.Really now.PATHETIC

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2018, 09:17
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)