PM
Paul M
1 reviews | Active since Oct 2023
03 Oct 2023, 13:27
Bad service
I have a Private Clients account with FNB, when I reached out to them using the secure chat , they failed to assist me with the issue I was addressing, they kept asking me for details they already .my policy lapsed on their watch and I want my premiums back
Helpful (0)
Replies (2)0
Replies (2)PM
Paul M's updateReviewer Update
04 Oct 2023, 09:31I do not understand how a policy can lapse whilst getting paid on the same account. The only thing I need is my money back to my account. nothing else
PM
Paul M's update04 Oct 2023, 09:31
Reviewer Update
I do not understand how a policy can lapse whilst getting paid on the same account. The only thing I need is my money back to my account. nothing else
PM
Paul M's updateReviewer Update
05 Oct 2023, 13:12Still no response from FNB. This goes to show how disrespectful they are, I am cancelling my account and I still want my money paid back to my account
PM
Paul M's update05 Oct 2023, 13:12
Reviewer Update
Still no response from FNB. This goes to show how disrespectful they are, I am cancelling my account and I still want my money paid back to my account