IK
Irma K
1 reviews | Active since Aug 2017
18 May 2021, 15:22
BAD SERVICE
THIS IS MY SECOND COMPLAINT, BECAUSE NOBODY IS RESPONDING. I DISPUTED ALSO ON MY FNB APP AND NO RESPONSE. I THINK IT IS ABSOLUTELY BAD SERVICE. It is difficult to phone and get assistance and not to talk about the secure chat. You type your message and then no reply. There is a Netflix transaction on 2 May 2021 of R139 on my account and it was stopped and cancelled and they took my money. Please reverse within 24 OURS or I will take this matter up higher
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Replies (2)IK
Irma K's updateReviewer Update
25 May 2021, 14:29I AM NOW REALLY FED UP FOR WAITING FOR THIS PROBLEM TO BE RESOLVED.
I WANT THIS RESOLVED WITHIN 24 HOURS OR I WILL TAKE THIS UP TO HIGHER AUTHORITY.
THIS IS TOTALLY UNACCEPTABLE.
REGARDS
MJ KIDSON
***
***
I WANT THIS RESOLVED WITHIN 24 HOURS OR I WILL TAKE THIS UP TO HIGHER AUTHORITY.
THIS IS TOTALLY UNACCEPTABLE.
REGARDS
MJ KIDSON
***
***
IK
Irma K's update25 May 2021, 14:29
Reviewer Update
I AM NOW REALLY FED UP FOR WAITING FOR THIS PROBLEM TO BE RESOLVED.
I WANT THIS RESOLVED WITHIN 24 HOURS OR I WILL TAKE THIS UP TO HIGHER AUTHORITY.
THIS IS TOTALLY UNACCEPTABLE.
REGARDS
MJ KIDSON
***
***
I WANT THIS RESOLVED WITHIN 24 HOURS OR I WILL TAKE THIS UP TO HIGHER AUTHORITY.
THIS IS TOTALLY UNACCEPTABLE.
REGARDS
MJ KIDSON
***
***
IK
Irma K's updateReviewer Update
04 Jun 2021, 09:51I AM NOW REALLY GETTING ANGRY FOR FNB NOT RESPONDING TO MY COMPLAINT. THEY PHONED ME, I SUBMITTED MY DOCUMENTS AND NOW THERE IS NO RESPONSE ONCE AGAIN. I WANT MY PROBLEM SORTED OUT WITHIN 24 HOURS OR I WILL GO TO THE ONBUDSMAN, BECAUSE THIS IS GOING ON FOR VERY LONG NOW.
TEL: *** / ***
TEL: *** / ***
IK
Irma K's update04 Jun 2021, 09:51
Reviewer Update
I AM NOW REALLY GETTING ANGRY FOR FNB NOT RESPONDING TO MY COMPLAINT. THEY PHONED ME, I SUBMITTED MY DOCUMENTS AND NOW THERE IS NO RESPONSE ONCE AGAIN. I WANT MY PROBLEM SORTED OUT WITHIN 24 HOURS OR I WILL GO TO THE ONBUDSMAN, BECAUSE THIS IS GOING ON FOR VERY LONG NOW.
TEL: *** / ***
TEL: *** / ***