JMB
Johanna Mariëtte Brand
1 reviews | Active since Jun 2019
15 Jun 2019, 12:33
BAD SERVICE :CUSTOMER SERVICE CENTRE
Ad service from customer service center. They say their hours is from 8 till 1 on a Saturday, but they have been experiencing High Call volume since 8 this morning. It is 12h30 now. Since 8 l could not speak to an operator. It is urgent.
On Tuesday l am closing my account of 36 years.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Jun 2019, 08:58Good Day Johanna Mariette Brancd
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply18 Jun 2019, 08:58
Official
Good Day Johanna Mariette Brancd
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***