Bad Service - Credit Card Division

To whom it may concern:<br> <br> I went to a FNB branch 2 months ago to switch over to FNB.<br> <br> All was done at the branch and I was informed that it takes 7 working days to get my credit card, but it is 2 months that have passed now already.<br> <br> The first time my credit card was just decline after I have received the quotation and accepted it. I went back to the branch and was assisted again that someone in the credit card division will phone me. I did everything again over the phone and was informed again it takes 7 working days.<br> <br> I went again to the branch and they have phoned the credit card division again and they informed us that nothing was done until date. I received a sms on Monday that I must phone the credit card division that I have done this morning with the most pathetic service where the last person after putting through 4 times just hang up the phone.<br> <br> I want feedback about my credit card by end of the week, if FNB can't assist me then it means I must switch all my debit orders back to my old bank account because I can't pay for 2 bank's a bank fee every month. I am a new client and is receiving service like this in the first 2 months that I have switch over.