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mdkaptured M

1 reviews | Active since Nov 2012

02 Dec 2016, 08:31

Bad service. Complaints division **** ontop of it

<p>I logged a complaint regarding FNB not issuing my bank card as they had promised. Some guy from their complaints division called me on Wednesday (30 Nov 2016) and promised to call me back in an hour or the following morning so that my card can be delievered, it's Friday today and I still don't have a bank card. I'm now considering switching to another bank</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2016, 12:49
Official

Good day Mr. mdkaptured

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***