KM
Kuben M
1 reviews | Active since Dec 2019
20 Dec 2019, 14:02
Bad service
Your personal loans department is really pathetic, i signed the same contract twice, sent through the same required docs twice. Still no feedback amd Everytime you get through to a consultant they've got a different requirement. I just want to cancel this application.
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Dec 2019, 14:23Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply20 Dec 2019, 14:23
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***