YH
Yolandé Heard

1 reviews | Active since Aug 2020

04 Aug 2020, 17:33

BAD SERVICE

Today 4 August 2029 I received a sms from fnb saying my account has been put on a transactional hold with a call centre number: *** so I can submit my source of funds. I can not use my account for any transaction!!! I was place on hold for over 10min and then the call centre lady Bridgette dropped my call. I then called again and was holding for over 5min I had to load airtime again and called again and was put on hold for 22min till my airtime ran out. So I will go to a fnb branch tomorrow and move all my funds to a proper bank from both my accounts and close both accounts. Been with fnb for over 18years... this is how they treat customers. Its my money not theirs

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