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maggie E

1 reviews | Active since May 2017

22 May 2017, 12:55

bad service card department

<p>Good dayi appp**** for a petrol card on 3 May 2017 today is the 22nd and still my card was never delivered i phoned numerous times even spoke to a teamleader Mrs Sulliman, lodge complaints online and still no service and no answers terible terrible service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 May 2017, 16:14
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***