SK
Samira K
1 reviews | Active since Jan 2020
07 Jan 2020, 15:57
bad service
i am very disappointed with the service from FNB, even though i have a reference number and visited the branch, i have had no response to my call logged. absolutely no communication from the bank, i even tried on the app but the agents know nothing:(
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FNB (First National Bank)'s replyOfficial
08 Jan 2020, 09:38Good Day Samira Khan
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with a detailed description on your complaint . Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with a detailed description on your complaint . Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply08 Jan 2020, 09:38
Official
Good Day Samira Khan
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with a detailed description on your complaint . Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with a detailed description on your complaint . Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team