Bad service by FNB ***** Department

Today is the 25th day since my account was put on hold.

Understanding the procedure for your review as per the complaints received on my accounts.

I have been patience for your department to finalize the investigation but currently it seems I'm not been assisted as per promised

I have been told the matter is being attended for over 3 weeks but I'm not getting feedback

As I have explained before to Chelsea Jones and Sibusiso Gumbi that my business is loosing a minimum of R10,000 per day due to the restrictions my account

I'm sending emails every business day but I receive no response

I am willing do cooperate with you to prove innocence as we are not running a ********** business

You need to tell me if you will let me continue transacting on my account or not so we can move forward

I would like to have feedback regarding the hold on my account.

I believe you will provide with feedback as soon as possible.