lR
lerato R

1 reviews | Active since Jan 2013

27 Jun 2024, 13:01

Bad service by FNB

App**** for temporary relief in my personal loan installment via the my FNB app, only to be put in arrears & double debited. Only now being informed thart i appled for interest rate relief in my Debit fusion account. Furthermore no one seems to know whart i app**** for & theres no one to talk to😞😑😠

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lR
lerato R's update03 Jul 2024, 14:49
Reviewer Update
Its been 7 days & FNB hasn't resolve my query. I get calls from different departments asking me. To repeat myself over & over, no assistance from supervisor Logan Olivier, Lerato from resolution department & Petunia collections
Its true what has been written about FNB, doesn't care about its black customers, they over indebting us & milking every cent we supposed to have for a chance of survival