Bad service by FNB

<p>I made a wrong payment to Absa by mistake and have called my bank to reverse payment and the lady said she will send me the forms however it will take 5 working days to get my money however the quicker option will be that the money will bounce back automatically from absa. I still insisted that she send me the reversal forms. I still have not received the forms so I decided to call Absa and was told my bank must reverse the money. I called fnb this morning again and spoke to Wayne and he said he will send me the forms and i told him to do it online cause there is always a challenge with their emails and he said its either through the form or i have to go to the branch. </p> <p>What an inconvience!!!</p>