Bad service boom street branch

<p>I went to the boom street branch in pmb on tues 15 march and asked the lady for a 5 day statement. instead she gave me a statement from 1st march which resulted in 2 pages being printed. i wanted 5 days coz i needed the statement just as proof of banking details. </p> <p>i told the lady i wanted 5 days and why did she give me from 1st march, she said 'i gave you what u asked for'. i saidyou are now going to charge me for 2 pages +- R13 per page, she said that i can just tear off the 2nd page. i did not get her name. u welcome to contact me to get my details and check on the system. </p> <p>i was in a rush and could not take it up with the manager. she was very rude and did nothing to find a solution or even offer to do a reversal of the 2nd page which i didnt ask for. it was almost home time and she would have been tired. NO EXCUSE. we all wor****!!</p> <p> </p> <p>Bad service especially when i dont ever go into the bank for anything and rather do everything online. unfortanetly fnb does not give statements at the atm</p>