SM
Samma M

1 reviews | Active since Nov 2018

09 Sept 2019, 10:56

Bad Service

I have an ATM query with FNB that i logged from 16 July with the reference number :584042 to date is not resolved the consultants have told me over and over again that the issue is resolved and i will be refunded however nothing is done every time i call they tell me they are escalating the query and i will helped but nothing is being fixed

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2019, 12:04
Official
Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

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