DN
Dees N

1 reviews | Active since Aug 2015

19 Apr 2017, 15:06

bad service bad attitude towards clients

<p>dont know how to treat client but there are finincal service provider my credit card was 2.5 weeks ago fnb promised me i will get in 3 days time and was taking by a fnb machine lenasia the courier company called me once to confirm my details which i give this details to them i called fnb over 5 times letting them know that i havent got my card as yet fnd just keep on asking me for my details over and over again please listen to all the recording and how i was treated as a client fnb just give a dam outcome not contreviend</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2017, 15:22
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)