NT
Nhlanhla T

1 reviews | Active since Sept 2017

09 May 2018, 11:46

Bad service at fnb today

What a very bad service we are getting today at fnb the lines are not moving have been here for more then an hour highly disappointed by the fnb branch at eyethu mall

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2018, 13:22
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)