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Nazeer O

1 reviews | Active since Jul 2019

05 Jul 2019, 14:19

Bad service at FNB Klerksdorp and ******

Came to the FNB in Klerksdorp CBD at 8.45. Was told the tellers open at 9.00 and I am 3rd in line. Waited for me turn till 9.45 as there was only one teller operational. Finally when it was my turn, I was told that no these other people were before me. People whom came last. I am very upset being a FNB customer for more the 30 years and maybe because I am Indian.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2019, 15:39
Official
Good day Nazeer Omar, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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