AM
Asanda M
1 reviews | Active since Nov 2018
08 Nov 2018, 12:09
Bad Service at FNB Housing Finance
FNB has a bad service in their Housing Finance department. I have app**** for an additional bond. It was approved almost a month ago, but the bank has not given the lawyer an instruction to proceed to lodge. I have not received the money because the bank is taking time to instruct the lawyers to proceed to lodge at the deeds office. FNB also does not communicate to update on the progress about the application.
I am so disappointed with the service at FNB Housing Finance.
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Nov 2018, 12:28Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply08 Nov 2018, 12:28
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
***
Regards,
Client Experience Team
Tel number: ***