TP
Tebogo P

1 reviews | Active since Jun 2022

28 Dec 2023, 12:26

Bad service at FNB ***** department.

I opened a ***** case between the 3rd and 5th November 2023. I never had any feed back from FNB. I called in today all I got was that the person who has my case is on leave. The leave story isn’t the 1st time I hear from FNB *****. I was told that to day I would be contacted by someone else. How can they contact me if they failed to contact me for almost 2 months now.

Isn’t ***** department’s job is to protect our accounts against *****ulent activities? So if they take long to update me what should we do?

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Replies (1)
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Tebogo P's update17 Jan 2024, 10:14
Reviewer Update
Even now my problem isn’t solved yet. Apparently now the person who is supposed to help me with the case isn’t available. Now I need to talk to someone else. What kind of a joke is FNB ***** playing?