1 reviews | Active since Nov 2017
Bad service at FNB
I have been communicating with ***** focus at FNB since 20-Nov-2017 since today i am not getting feedback related to my case. I feel that they are delaying so that i give up on my money. Kindly request that Hello peter to assist me so that i get my refund back.
Good day Winzoe ,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Winzoe ,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)