Bad Service at FNB

Good day <br> <br> I visited FNB Rivonia recently and requested them to make a withdraw on my 32 day notice to use to secure a new flat. On arrival I explained my situation and the fact that I can not give them proof of the flat, as I will only receive a lease agreement after paying the deposit. I was refused the money as I had no proof. The only proof I had was a Whatsapp with all the details on. The consultant and BA refused. <br> <br> After a very long struggle and calls to the National Call center, I received the cash needed and my account was closed by the branch. I was charged R750.00 fine for the cash I requested. <br> <br> O and due to the money not being paid by 12h00 that day.... I lost the flat I wanted to secured. <br> <br> So I am still looking for a flat and not finding one. <br> <br> I suggest that \How can we help?"change to \""How can we ***** you over today?\""<br> <br> Thank you FNB. """