1 reviews | Active since Mar 2014
Bad service and time wasters
<p>Hi guys<br />i registered my business with FNB and i have received all the necessary documents from CIPC, i have app**** for a business account with you guys middle of February but still not activated, yet it shows when i login to my internet banking and been trying to deposit money process just cut me off. i have been calling FNB business banking DAILY and sometimes twice a day to find out what is the hold up activating my account all i get from all the FNB consultants is 1.SIR WE SEE YOU CALLED US AND QUERY WAS ESCALATED TO OUR CIPC DEP. 2. SIR THERE ARE DOCUMENTS MISSING WHICH WE NEED TO GET FROM CIPC.<br />3. SIR CIPC NEEDS TO APPROVE IT FOR US TO ISSUE A CARD. 4. SIR I WILL MAKE SURE I GET TO THE BOTTOM OF THIS AND FOLLOW UP WITH THE RELEVANT DEPARTMENT THEN I WILL COME BACK TO YOU. with all the consultants i spoke to in the past 2 weeks calling everyday this is what i have been getting. what is so difficult about opening a account when you have all the documents in hand? do you guys even pride your self giving your services to people? already lost 2 opportunities cause of a simple bank account and no one has even bothered coming back to give me feedback yet you say you have private bankers 24/7. are they helping certain class of people? or it depend on how much your account has to get first preferences? i am really disappointed after all the years i have been with FNB and always recommending it a best bank</p>
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
