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Naresh R

1 reviews | Active since Mar 2014

07 Oct 2019, 20:08

Bad Service and poor value for Money

I am unhappy with my FNB Business account that I have had for past 2 years. Bank stole all my ebeucks points 6 months ago. Then I realised today that some of my friends are paying about 50% of the price that I am paying for my business account at ABSA and they get access to slow lounges.To make matters worse,I get an sms indicating that my new card will be delivered to me by courier and they will want to charge me even more. I am very unappy with this bank and will start looking at ABSA or Nedbank as soon as tomorrow.FNB does not treasure its clients and has never once asked if I am happy with their service. If the card gets blocked then I have to wait in long lines in the bank to unlock it. Happened 5 times over past 12 months and lost me many hours of work time to get it unlocked. No more eating my money and its time to move to a Bank who wants to grow with me.Very unhappy FNB customer

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2019, 10:45
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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