BAD SERVICE AND NO FEEDBACK GIVEN BY FNB PREMIER

Item: FNB (First National Bank)
Rating: 1
Author: modipakabelo M

Good day Fnb,

I would like to express my concern with regard to the Premium Bankers who have not resolved my query which was logged on the 25 Jan 2019, on every instance of contacting them there query keeps being escalated and we heading to the end of February 2019 and no feedback has been given from their side. Please assist with me with solving this query. CRM: ********** ********** 6

regards Kabelo Modipa

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

13 Feb 2019, 12:44

Good Day,

Thank you for taking the time to bring this to our attention.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply13 Feb 2019, 12:44

Official