BAD SERVICE AND JUST TAKING MY MONEY

SERVICE IS TERRIBLE, NO COMMUNICATION, I GET ON A DAILY BASIS AN ONLINE NOTIFICATION AT 16:55 THAT MY ACCOUNT HAS BEEN ACCESSED, I HAVE RAISED THIS WITH RMB AND MY BANKER ANS STILL NO SOLUTION TO MY PROBLEM. I HAVE ACCOUNTS ON MY PROFILE THAT NO ONE CAN EXPLAIN I HAVE RAISED THIS AND STILL NO SOLUTION, SO IAM ONLY BEEN USED TO FILL THEIR PROFITS WHEN I PAY SERVICE CHARGES BUT THE SERVICE IS NOT COMING THROUGH. I TIRED OF THE SUBSTANDARD SERVICE I AM GETTING. THIS IS MY 3RD COMPLAINT ON HELLO PETER WITHOUT A RESPONSE FROM RMB