NM
Nosipho M

1 reviews | Active since Sept 2016

01 Sept 2016, 14:54

Bad service and *********** employees

<p>I have a contract with FNB Connect which after they charged me a fee not agreed on as per contract signed with them, I cancelled. this was done in July but ever since the contract was not cancelled and the level of service that i have recieved from these people is pathetic. I cannot even get to speak to any of their managers as they are not allowed , oh so they say. I am so ****en ****ed with the level of service that I recieved.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2016, 16:24
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)