BAD SERVICE AND INCOMPETENCE

<p>On the 15 March 2017 I cancelled my existing Cheque Card and only after I called on the 22 March 2017 I discovered my card was ordered but not yet delivered. Only once I call and follow up I get a call back or answer of what is the next episode is this sage of absurd story. The card have been ordered about twice and sent to a branch that is closed . Seriously what system do have or is the staff incompentent not to pick this up. It is now the 30 March still don't have my card. I have emailed customer services and called every day with a least on story after the next. Today again someone called to tell me the card was ordered and allocated to branch which is closed after I specifically said Pretoria Church Squrare. Really.. I now have to wait until tomorrow after I have been told every day tomororw since Monday 27 March 2017. All they do is say we do apologise for the inconvenience. Just so insincere. FNB truly become worse bank every to bank with. I have to continuously have to follow up to get feedback. Really time to switch to another bank. </p>