Bad service and error on account

<p>Hi FNB, this is not the first time I find myself writing to you to complain. I would like to know how incorrect contact details were captured when I opened my business account with you, even though all my correct details were on the forms I filled out. The reason I found out there were incorrect details on my account was because I went to draw money from my account and received a slip saying account frozen. I went straight to my nearest branch to find out why and was told my CK1 document was required, so my question was why did I get no notification, no email or phone call whatsoever about this. So the lady that was helping me read out the phone number on the computer which is a number I have never heard of before and then another shock an email address I also have never heard of or seen before. So my question is how does some clown at FNB capture some random phone number and email address on MY account details when all my details were on the forms i filled out. So my concern now is my security has been compromised, thanks FNB good job, so some person has been getting correspondence and notifications meant for my eyes since I am the account holder. Whoever was getting my notifications could have easily gotten into my account and taken what they wanted. Right so FNB since you have put my security at risk I want this sorted out asap, I want my money out of the account and the account closed. I will take my business elsewhere as this is not the first issue I have had with FNB and have complained here about it before. I honestly cannot believe how careless your employee was with capturing my details. I expect this resolved promptly. </p>