1 reviews | Active since May 2018
BAD Service and Delaying my Application
Totally Bad Service I cant believe how I am a new client for FNB and all my stuff is being done so slow my overdraft is still not activate on my account and everyone I spoke to is telling me a other store '' as soon as you pay something into your account the overdraft will activate '''' you need 1 to 3 salaries must be paid in to the account then it will activate so what is true what is the real policy and When will my overdraft get activated?????????????????????????? also my Loan got approve but from Last week its in Process and I still done have my money in my account?????? you must just know I changed my bank to come to FNB to get better Service and help when I need it why is it like I am getting the same bad service with you guys also you as a bank is really disappointed me I want to go to a different bank I am so so upset where I am sitting here and typing this email.
Good day Alida,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Alida,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)