1 reviews | Active since Dec 2011
bad service and bank refusing to release payment to fnb client over 10 days now
on the 10th of may 2018 my client paid us from his fnb business call acc it is a dailly call acc,i have ab fnb business chq acc today the 22nd the money is stil not paid and my clients acc is sitting -R120000 and i have not receive my monies aswell,FNB keeps promising everyday that the funds will show overnight this has been promised and told to us from last thursday and still no monies resulting in loss of income for myself and my client as we both been goin to fnb everday for the last week with no success i have had to now engage my lawyer who is now threatening the bank with legal action this is day light ******* and very bad customer service,i will be looking at alternate banks going forward im gatvol with fnb business service.
Good Day Mohammed,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mohammed,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***