1 reviews | Active since Jan 2017
bad service and attitude
<p>Went to fnb lakeside mall to open a bussiness account and was told at the door i needed R500 to do this, sat in the que for 2 hours with my 9 month old son before being helped by an arrogant consultant who told me when i complained about the speed of service that she will take another two hours to open the account with a smurk on her face, took a pic of her. She then told me i needed R30000 cash to open the account, what happened to the R500 i was told at the door? You idiots think i walk around with R30000 in my pocket? in This country? What exactly is wrong with you?</p>
Good day Mr. JOHNPAUL3
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***NF .
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. JOHNPAUL3
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***NF .
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***