1 reviews | Active since Nov 2016

30 Nov 2016, 13:22

Bad Service all round!

Item: FNB (First National Bank)
Rating: 1

<p>I have been trying to get my issue of my phone not working for over 4 days now & everytime I speak to an adviser, they are either rude or incompitent! Monday a Kenielwe felt it great to speak over e & ot listen clearly to my quiry after being passed from pillar to post & today, a Kingsley just put me on mute & gave e some sweet dead air. How are your consultants trained? they are a ref;ection of you as a company. I am highly annoyed by the bad service I have received & require my contract to be cancelled! I have had enough of FNB with it's false promises & false service, right down to it's social media people! </p>

Helpful (0)

Replies (4)

FNB (First National Bank)'s replyOfficial

01 Dec 2016, 10:22

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply01 Dec 2016, 10:22

Official

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

01 Dec 2016, 10:22

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply01 Dec 2016, 10:22

Official

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

01 Dec 2016, 10:22

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply01 Dec 2016, 10:22

Official

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

01 Dec 2016, 10:22

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply01 Dec 2016, 10:22

Official

Good day Ms. tsatsi-rakgate

Thank you for bringing this matter to our attention. Kindly note that we have logged a high priority complaint for you with the following reference number: ***.

You will receive feedback in 24 to 48 working hours.

Thanks Regards

FNB Hello Peter Complaints resolution

(W): ***

E-mail: ***