BAD SERVICE- AGENT NOT HELPFUL

<p>Monday the 27th March 2017, time 14H30 i called FNB customer service to help with my debit orders, i spoke to a lady by the name of Pauline who was not helpful at all i kept explaining my self to her but she refused to help me, my question is why the previous agent that i spoke to was able to help and she cant. she kept on saying that she cant revise authorise debit orders, whereas i kept telling her that my agreement with african bank was to debit 260+ 260= R520 every month i even asked her to check on the last dispute that i made but still she couldnt help. People like you Pauline shoulddt be in customer service clearly you dont know the meaning of customer service, people like you deserve to be out there on the streets jobless because clearly you not customer service orientated.</p>