1 reviews | Active since Sept 2016
Bad service...AGAIN
<p>I contacted FNB regarding money that was missing from my Savings Pocket. Not only was I charged twice for a balance query but they were not able to tell me why my balance was less than it was supposed to be. I also left a message for one of my "so called premium bankers" to contact me and this has not happened. Poor service yet again from FNB!!!!!!! and I still have no answers as to the missing money from my savings pocket.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)