Bad Service - account opening
<p>First if all I don't even want to give them a star, but you make it mandatory. I have been waiting for my bank card to be delivered for more than 3 weeks. I can't transact the way I prefer to because of that. Opening myonline banking profile is also dependent on receiving this card .I have called them numerous times and even logged a complaint with their complaints department. I contacted the courier company that FNB contracted more than 2 times and they also keep telling me they have been calling, only to find out that FNB gave the incorrect contact details. The card issue is just but one of a couple of bad experiences that I had with them.</p>
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint.
I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint.
I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
