aD
altaaf D
1 reviews | Active since Mar 2014
26 Aug 2021, 16:50
Bad service
Dear fnb
You have told us fnb customers that you now have home affairs available at your cornubia branch in durban, I have been trying to make a booking online for a while and I simply cannot get one at the branch, i have tired through the home affairs website and even walked into the branch today, I was told that if im in a hurry I can go directly to home affairs, if that's the case I might as well use another bank that can be more of assistance. if fnb has partnered up with home affairs and offered the service how can you not provide the service?
It's such a waste of time , I have already done the application and paid for it ..now what do I do?
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Replies (2)aD
altaaf D's updateReviewer Update
27 Aug 2021, 11:46The response I have received via email its absolutely no help to me whatsoever.
If the bank is supposedly offline and you can only make bookings like 2 or 3 weeks in advance, why does the staff at the bank tell you it's booked for the next 6 months? How did those customers even get a booking?
If the bank is supposedly offline and you can only make bookings like 2 or 3 weeks in advance, why does the staff at the bank tell you it's booked for the next 6 months? How did those customers even get a booking?
aD
altaaf D's update27 Aug 2021, 11:46
Reviewer Update
The response I have received via email its absolutely no help to me whatsoever.
If the bank is supposedly offline and you can only make bookings like 2 or 3 weeks in advance, why does the staff at the bank tell you it's booked for the next 6 months? How did those customers even get a booking?
If the bank is supposedly offline and you can only make bookings like 2 or 3 weeks in advance, why does the staff at the bank tell you it's booked for the next 6 months? How did those customers even get a booking?
aD
altaaf D's updateReviewer Update
28 Aug 2021, 17:45I am still waiting for a response as to how fnb staff tell customers that it's fully booked for the next 6 months when you are only allowed to book 2 weeks in advance on the home affairs site?
aD
altaaf D's update28 Aug 2021, 17:45
Reviewer Update
I am still waiting for a response as to how fnb staff tell customers that it's fully booked for the next 6 months when you are only allowed to book 2 weeks in advance on the home affairs site?