Bad service

Dear Valued Customer

FNB High Priority Complaint reference ***NF has been sent to Customer Resolution Centre. ***.

A Consultant will contact you within 24-48 Business hours.

This message I received from FNB last week 2 minutes after I wrote my review on Hellopeter. Yesterday I wrote an email asking about the progress and they did not bother to acknowledge or respond to my email.

The service they offer to their clients is very bad.

I still maintain my word "I regret banking with FNB"