eK
esther K

1 reviews | Active since Aug 2015

17 May 2021, 17:03

BAD SERVICE

BAD SERVICE

ive logged a request on the 27/04/2021 till date i havent received any positive feedback from FNB till date. 1st email was send on the 26/03/2021 bought airtime via online banking till date no feedback 2 second email closed my credit card however I've been charged monthly till date no feedback called the bank agent couldn't assist

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Replies (1)
eK
esther K's update18 May 2021, 14:29
Reviewer Update
spoke to Byron this morning, he was arrogant, not will to assist.
he logged a request under this ref number:***....
he promised a call back around this time 11h30 am still waiting
am not sure if he logged the request for me because he was not willing to assist