Bad service

I had a credit card with FNB years back, I went under debt review and eventually came out. That account was still owing as I couldn’t pay the debt review as well.. the account prescribed and I got letters from creditors confirming this and I was removed from debt review. Now I use FNB again and that account still appears on my app I don’t know why… this is probably the four time I had made a mistake trying to transfer money into my saving account and I end up transferring it into that old credit card account by mistake. I have raised this so many times with FNB to have the account removed from my app because I make mistakes thinking am transferring to my saving with no one assisting me. Each time I would contact them to transfer my money back it would take me days trying to get help. As I am reporting this I have been to their secure chat and spoke to numerous agents who have been transferring me from this one to the other, lastly am told I should start another chat tomorrow to be put to credit card debt review department for assistance which I don’t get cause they can see I transferred money. Am so angry