KM
Khensani M
1 reviews | Active since Jan 2020
03 Mar 2025, 10:07
BAD Service
FNB did it again. I don't know why I keep staying with them and giving them chances.
So a debit order went through and sent me an email to say it went through. The next day,it said there was insufficient money for the debit order,charged me a reversal fee. Debited the insurance they said they will give me 3 months payment holiday at the beginning for.
I've been on the line trying to get through to them but to no avail.
I'm beyond disappointed on the service you give me,considering your higher account fee charge in comparison with your competitors. I don't pay to be treated like this. Now they've inconvenienced me so much and caused me distress on a Monday morning. Affecting my whole lively hood.
Helpful (0)
Replies (1)0
Replies (1)KM
Khensani M's updateReviewer Update
07 Mar 2025, 11:05Hi FNB,
I'm still awaiting feedback. I can't believe that you just reversed the charge, your number keeps calling me,when I answer they hang up.
I want to understand who's going to give me the R50 DSTV reconnection fee for your error.
I don't even get an apology from you.
Regards,
I'm still awaiting feedback. I can't believe that you just reversed the charge, your number keeps calling me,when I answer they hang up.
I want to understand who's going to give me the R50 DSTV reconnection fee for your error.
I don't even get an apology from you.
Regards,
KM
Khensani M's update07 Mar 2025, 11:05
Reviewer Update
Hi FNB,
I'm still awaiting feedback. I can't believe that you just reversed the charge, your number keeps calling me,when I answer they hang up.
I want to understand who's going to give me the R50 DSTV reconnection fee for your error.
I don't even get an apology from you.
Regards,
I'm still awaiting feedback. I can't believe that you just reversed the charge, your number keeps calling me,when I answer they hang up.
I want to understand who's going to give me the R50 DSTV reconnection fee for your error.
I don't even get an apology from you.
Regards,