DD
Dylan D
1 reviews | Active since Apr 2015
13 Apr 2015, 12:18
Bad Service
I recently moved my account to FNB over bad service and My first month at FNB was not any better! I was advised to hold my debits over as their was not enough time to change from my old account/bank and we didnt want any debits being rejected! as a result this has affected my status at FNB and i cannot use the services they provide for 2 months. NOT IMPRESSED
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Apr 2015, 12:40Hello dylduncan,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665508.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665508.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Apr 2015, 12:40
Official
Hello dylduncan,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665508.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665508.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)