CD
Chantelle D

1 reviews | Active since Aug 2015

01 Oct 2019, 20:39

Bad service!!

I have a revolving loan with FNB... It has money in for rainy days, now they decided that they are closing my revolving loan... Can't use it anymore... Don't know why because I am paying it every month!! So please tell me why you dit this? You are taking my bread and butter from me this month!! I am paying my loan every month didn't gave you reason to close it by yourself... Please can you open it again!!! We are really struggling finansily and the loan is helping me every month

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2019, 09:03
Official
Good day Chantelle

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints Team

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