Bad service

I had a ***** case since April i had to numerously phone fnb to fix the account hey will credit m account partially and will ask again why not the full amount and they will credit another amount now the is outstanding amount of R661 that need to be credited because fnb was busy charging me monthly fees on account that was *****ed that needed to be closed I mistakenly transferred R400 into he cheque account the re putting me from pillar to post not assisting Me i want my money back and that chequered account closed fnb cook not protect my account from *****sters they told me toll gates are hard to trace while this ********s were inconvenience Me monthly were I had to rush to hr for my. Salary to go to another account were someone my debit orders had to bounce I had to pay my creditors.