Bad service

FNB. This is my second time having problems with e-wallet and everytime i call the customer care service my problems are not solved. Last week i got an e-wallet and the money that was sent to me and the money that i received from the ATM didnt match instead of getting 2180 i only received 2150 and explaining that to the call center agent she made a joke out of it. Fnb is no longer helping us its making us to suffer more. Anyone who was considering to migrate to fnb please be careful before doing that or you will loose money......