SvdH
Salomina van den Heever
1 reviews | Active since Oct 2014
08 Apr 2015, 11:38
bad service
Service is pathetic. A month ago i wanted to write review. I thought maybe next time will be better. There is 1 teller (theres supposed to be 3) the line of clients is very long. There are 2 deposit atms, neither of them take cash!!! The other day there were 2 \hostessess"not one of them offered to be a teller in the overcrowded department for cash and withdrawals. Pathetic pathetic service!!!!! """
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FNB (First National Bank)'s replyOfficial
08 Apr 2015, 13:14Hello svandenheever2,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 663148.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 663148.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply08 Apr 2015, 13:14
Official
Hello svandenheever2,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 663148.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 663148.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)