LP
Lebo P
1 reviews | Active since Nov 2019
09 Nov 2019, 11:53
Bad service
I am so sorry to say this but I'm not sure if people at FNB Customer Call Centre didn't go to school or don't understand English I have spend 2 hours on the phone being transferred to wrong departmnet left and right and still didn't get the help that I need ewallet department and premier department are very useless.
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FNB (First National Bank)'s replyOfficial
09 Nov 2019, 12:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Nov 2019, 12:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)